Want to join our exceptional team?
Position Filled
Lettings and Property Management Consultant
An exciting role is available at FHP Living in Nottingham for a talented Lettings and Property Management Consultant in our City Centre department.
FHP Living are a forward thinking and proactive company which strives to improve the experience of renting a home. We are market leaders in our areas and the successful applicant will possess a progressive attitude and genuine desire to be the best in their market.
The role requires exceptional market and area knowledge with 100% focus on customer service.
As a Lettings professional you will work closely with a team ensuring successful lettings and management of some of Nottingham’s best properties.
The successful applicant will have previous experience in lettings, preferably in the Nottingham area.
Lettings
· Marketing and letting properties,
· Dealing with leads and enquiries, forming a relationship with customers before viewing,
· Conduct viewings and ensure feedback is detailed and given to your landlords,
· Conduct regular follow ups with applicants until they have secured a property,
· Negotiate and finalise letting agreements between clients and customers.
Management
· Responsible for your own set of clients,
· Drawing up of detailed inventories,
· Managing maintenance repairs/upgrades using our list of local preferred and trusted contractors,
· Offering professional advice based on the up to date legal knowledge and the latest industry recognised best practices,
· Arranging compliance certification keeping clients in line with the law and best practise,
· Carry out Property Visits every three months ensuring the terms of the agreement are being adhered to by your tenants,
· Conduct a check out inspection at the end of the tenancies managing any necessary works and disputes that arise with the tenant.
The successful candidate will have their own vehicle.
Salary is dependent on experience. The role is available immediately on a full-time basis. Saturdays are on a shared rota, approximately one in six.
Please apply with a CV and Cover Letter to Luke Pritchett luke@fhpliving.co.uk
Block Management Administrator
An exceptional individual is required for our Weekday Cross branch based in the City Centre.
The role involves all aspects of residential block management with a strong focus on customer service.
Excellent communication skills, collaboration within a small team and use of company procedures and processes in the completion of all duties is a vital part of the role.
You will have a strong interest in the property field and the desire to develop a long term career in this area.
This is a trainee role with scope to build a career and progress.
FHP Living are a progressive, modern company offering a good salary and excellent prospects.
Key responsibilities
- Manage repairs, raising works orders and confirming with leaseholders. Arranging with contractors to attend and chasing up.
- Overseeing fobs, issuing, taking payment and updating the spreadsheet. Purchasing new fobs
- Sales Pack admin, preparing the packs, sending to solicitors, dealing with queries, updating the system.
- Parking permits, issuing new and managing VCS contracts
- Updating leaseholders on general building repairs, emergencies and general communication through the system
- Dealing with day to day queries, questions from leaseholders, taking block management calls.
- Putting into place new procedural tasks we want to implement as a department.
- Insurance claims process
- Issuing keys and making sure all keys are returned
- Potential to help accounts with arrears
Key attributes/skills
- Excellent customer service and communication skills, you will be the first point of contact for clients
- Good team player with ability to work independently
- Excellent attention to detail and organisational skills
- Good general education, numerical ability and PC skills
- Smart, professional appearance.
- Most importantly – a genuine desire to build a career in the property industry.
Monday to Friday, full time
Salary: Dependent on experience
Please Apply with CV and Cover Letter to Luke Pritchett luke@fhpliving.co.uk
Property Management Administrator – West Bridgford
A Property Management Portfolio Administrator is required in our established West Bridgford office.
The role involves all aspects of lettings and residential management with a strong focus on customer service.
Excellent communication skills, collaboration within a small team and use of company procedures and processes in the completion of all duties is a vital part of the role.
FHP Living are a forward thinking, proactive Letting Agent with an active desire to improve the lettings experience for both landlord and tenant.
The successful applicant will possess a progressive attitude and genuine desire to push the industry forward.
Key Responsibilities
– Dealing with telephone enquiries and emails from landlords, tenants and contractors,
– Ensuring the portfolio is well managed and compliant from a health and safety perspective,
– Organising and managing the repair and maintenance of properties,
– Managing reported maintenance issues,
– Processing contractor invoices
– Chasing rent arrears if necessary
– General administration duties
Key Attributes
– Experience in property management and administration required,
– Excellent customer service and communication skills,
– Good team player with ability to work independently,
– Excellent attention to detail and organisational skills,
– Good general education, numerical ability and PC skills.
You will have a strong interest in the property management field and the desire to develop a long-term career in this area.
Please apply with both CV and Cover Letter to Luke Pritchett luke@fhpliving.co.uk
Position Filled
Front of House – Nottingham
An exceptional individual is required for our Weekday Cross branch based in the City Centre.
The role involves all aspects of lettings and residential management with a strong focus on customer service.
Excellent communication skills, collaboration within a small team and use of company procedures and processes in the completion of all duties is a vital part of the role.
You will have a strong interest in the property field and the desire to develop a long term career in this area.
FHP Living are a progressive, modern company offering a good salary and excellent prospects.
Key responsibilities
- Being the first point of contact for all visitors to our branch,
- Talking to tenants, landlords and contractors face to face, on the telephone and via email,
- Assisting the Property Consultants and administrators across a range of facilities,
- Arranging appointments and meetings for the property managers/diary management
- Assisting with the repair and maintenance of properties
- General administration and office responsibilities
Key attributes/skills
- Excellent customer service and communication skills, you will be the first point of contact for clients
- Good team player with ability to work independently
- Excellent attention to detail and organisational skills
- Good general education, numerical ability and PC skills
- Smart, professional appearance.
- Most importantly – a genuine desire to build a career in the property industry.
Monday to Friday, with some Saturdays on a fair rota basis
Salary: Dependent on experience
Please Apply with CV and Cover Letter to Luke Pritchett luke@fhpliving.co.uk
